For Kenyan ISPs, WISPs and hotspot operators

ISP billing software in Kenya for MikroTik, PPPoE, Hotspot and M-Pesa

BrainyArk brings subscriber billing, payment matching and network automation into one cloud platform. It is designed around the equipment and payment workflows Kenyan fibre, wireless and public Wi-Fi operators use every day.

One system from customer payment to network access

MikroTik PPPoE billing

Create subscriber accounts, apply speed profiles, monitor sessions, enforce expiry and restore service after a matched payment.

Hotspot billing and captive portal

Sell time or data packages through a branded Wi-Fi portal using M-Pesa STK Push, vouchers, device limits and automatic disconnection.

Kenya-ready payment automation

Reconcile account-number payments, keep unmatched payments visible for review and activate the correct package when the subscriber and amount are known.

Network operations

Manage MikroTik routers, OLT and ONU inventory, TR-069 workflows, topology, support, reporting and customer communication alongside billing.

How BrainyArk works with your ISP

  1. 1Create the ISP account and define service packages.
  2. 2Connect a RouterOS 7 MikroTik router using guided provisioning.
  3. 3Configure M-Pesa or another supported payment channel.
  4. 4Add PPPoE subscribers or publish Hotspot packages.
  5. 5Let BrainyArk match payments, activate service, monitor sessions and enforce expiry.

Built for local operating realities

  • Prices and reports in Kenyan shillings
  • M-Pesa STK Push and account-number reconciliation
  • PPPoE, Hotspot and mixed networks
  • Multiple routers, sites and staff permissions
  • SMS, email and WhatsApp workflows
  • OLT, ONU, TR-069 and fibre topology tools
  • Direct onboarding support in Kenya

Frequently asked questions

Does it support MikroTik RouterOS?

Yes. BrainyArk provisions and manages RouterOS 7 PPPoE and Hotspot services, subscriber profiles, sessions and network controls.

Can Hotspot customers buy internet using M-Pesa?

Yes. Customers choose a package in the captive portal, complete payment and receive access according to the package time, speed and device limits.

What does PPPoE billing cost?

BrainyArk currently charges KSh 20 per active PPPoE subscriber. Hotspot billing is 3% of Hotspot earnings.

Can I get help connecting my router?

Yes. Guided setup is included, and the Kenya support line is +254 114 595 589.

Comparing options? See how to choose the best ISP billing software in Kenya.

Ready to automate your ISP billing?

Create your BrainyArk account or speak with the onboarding team.

Create ISP account
BrainyArk ISP
Preparing your workspace…