Buyer's guide

Best ISP billing software in Kenya: how to choose

Kenyan and East African ISPs choosing a billing platform for MikroTik routers typically weigh options like Splynx, Jasiyo, Centipid, Cute Profit, and BrainyArk. The right choice depends on how deep the MikroTik integration actually goes, how M-Pesa payments get reconciled to subscriber accounts, and whether pricing scales with your subscriber base rather than penalizing you at either end.

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Four things worth checking before you commit

Real MikroTik integration

Does it provision RouterOS 7 directly — PPPoE profiles, Hotspot servers, speed limits, session control — or just hold subscriber records in a separate database you have to sync by hand?

M-Pesa that actually reconciles

STK Push is table stakes. What matters is whether an incoming payment automatically matches the right subscriber and activates service, including account-number and unmatched-payment recovery.

One system, not three

PPPoE, Hotspot, and network inventory (routers, OLT/ONU, sites) are usually sold as separate add-ons. Ask whether they are actually one platform or three products stitched together.

Pricing you can predict

A flat monthly platform fee regardless of subscriber count can get expensive fast for a small WISP, and cheap for a large one in ways that do not match your actual usage. Per-subscriber or revenue-linked pricing scales with your business instead.

Where BrainyArk fits

BrainyArk is built specifically around the equipment and payment workflows Kenyan, Ugandan, and Tanzanian operators already use — MikroTik RouterOS 7 and M-Pesa — rather than as a general-purpose platform with East Africa bolted on.

Direct RouterOS 7 provisioning for PPPoE and Hotspot — no RADIUS server to run or maintain
M-Pesa STK Push and account-number reconciliation, with unmatched payments kept visible for review
PPPoE, Hotspot, routers, sites, OLT/ONU and TR-069 in one dashboard, not separate add-ons
PPPoE billed per active subscriber (KSh 20); Hotspot billed at 3% of Hotspot earnings — no flat platform fee
Multi-router and multi-site support with staff permissions
Direct onboarding support: +254 114 595 589

Frequently asked questions

What ISP billing platforms do Kenyan operators typically compare?

Kenyan and East African ISPs evaluating MikroTik-based billing commonly look at general-purpose platforms like Splynx, alongside Kenya-focused tools such as Jasiyo, Centipid, Cute Profit, and BrainyArk. Feature sets and pricing models vary, so it is worth checking MikroTik depth, M-Pesa reconciliation, and support responsiveness directly with each vendor before committing.

Is a per-subscriber pricing model better than a flat monthly fee?

It depends on your size. A flat fee can be cheaper once you have many subscribers, but it is a fixed cost even in a slow month. Per-subscriber or revenue-linked pricing (how BrainyArk prices PPPoE and Hotspot) scales down automatically when your subscriber count does.

Does BrainyArk require RADIUS?

No. BrainyArk pushes subscriber accounts directly to each MikroTik router as local PPP secrets and Hotspot users over its own API connection, so authentication keeps working even if the billing server is briefly unreachable.

Can I switch from another ISP billing system to BrainyArk?

Yes. Onboarding includes guided MikroTik router provisioning and support for importing existing subscriber data. Contact +254 114 595 589 to discuss migrating from your current platform.

See how BrainyArk compares for your network

Start a free trial or talk to the onboarding team before you decide.

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